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Problem contacting tenant

I am a new landlord to a house I inherited.  I am unable to get in contact with the tenant that is currently residing in one of the apartments in the house.  What step should I take to contact her?  I have mailed her a letter and taped one to her door with my contact information but she still has not contacted me.
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what is the reason for contact? it seems as if you have already done what i would have suggested.
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