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conflict over each others' noise

The upstairs tenant and the downstairs tenant complain about each others' noise.  How do I resolve this conflict?
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Institute a noise rule, for instance......stereo's, televisions and what not must be kept at a low whisper after 9PM. Post the rules conspicously. If this does not work; then I would visit when the alleged noise is happening...see who it really is and then send notice. If it is both of them, I would send notice to both.
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