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copy of my lease agrrement sent to me

PLEASE help...for 6 weeks i've tried to get a copy of my lease agreement w/vrz which i've had for years.  i've gone thru all the process , calls, written request, they lost request,  and can't get a person to help.  they sent me a copy of an old lease w/my deceased mothers name which will not help me .  i need proof of income for a loan.   please, this is such a simple reequest.
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i need a copy of my lease anyone able to do this simple thing?
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