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Emailable Application

Twice recently, prospective tenants have told me that can't fill out the emailable application from from ezlandlordforms.   IAnyone else having issues?  Any fixes?
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I have actually, and it ended up being because they don't have adobe. I found on the help section of this website all documents work in adobe reader. So, now with tenants that don't have adobe, i send the tenant screening app instead.
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