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ezLandlord Questions and Answers
Question about credit/criminal background check
started a topic
over 7 years ago
Hello all. I am trying to rent one of my rooms in my house and I want to do a criminal background check on this potential tenant. I am new to this website and was curious how the process works. I put in the ad that the tenants are responsible for the non-refundable $30 fee for the background check. When I started the process, this site asked for the tenant's name and email address, and then there were fields to put my home address and when I submitted it with the payment, it says status is Pending. When I went to my email it said that the tenant was emailed with questions pertaining to the background check with a link to click on. When we clicked that link, it brought us to a new page asking the tenant to create an account on a different site. Is this normal? Isn't there a place where I can enter all the tenant's information in and have it just do the background check? Thanks for your help.
over 7 years ago
I just read that the reason it brings us to the TenantApp site is cause the tenant has to approve the process before it's submitted. I understand now I think.
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