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30 day notice

I have a tenant in Hawaii she texted my that she sent my 30 notice on 11/21 today is 11/27 it has not been delivered .  she send me a tracking number which has no information when I went online to check the status of the delivery.  Help !  what do I do ask her to resend it with todays date or do I have to honor the 21st even though I never got it
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