|
Support Center
Home
FAQ
Forums
Tickets
Return to ezLandlordForms
Enter your search term here...
Search
New support ticket
Check ticket status
1-877-367-6771
Start a new topic
Discussions
ezLandlord Questions and Answers
General Property Management
Broken shower door
D
Doug K
started a topic
almost 15 years ago
Upon move in my tenant claims the shower door is broken. Fact, I cleaned the shower and was the last person in the bathroom and the door was fine. We went over immediatly to see what he was talking about and the top part is warped and the door now closes hard. I told them we would look into getting the door replaced but since it worked fine and there was still a seal when using it I did not see a reason to rush to do this. Told them to keep using it and if there was any water leakeage or the door appeared to become more warped with use to let me know. Since I was the last person using the shower, to clean it, I know it happened when they moved in. On paper these people appear to be a great tenant but this is a bad way to start with them claiming something was broken when it was not. Feedback and legal concerns please.
2 Comments
Oldest First
Popular
Newest First
Sorted by
Oldest First
D
Denise S
said
almost 15 years ago
I am thinking if a tenant looks good and is only complaining about a minor repair, I would fix it. It could be that you missed it.. Usually warping is not something that just occurs, it is something that happens over time. This could show that the tenant is being conscientous and therefore may take good care of the property. On the other hand, it may show a tenant to be a bit of a pain in the butt and a chronic complainer. To avoid this, make sure they complete an inspection report at the beginning. Have them sign it and give them a copy. This way there is no disputing a problem. After that I have my tenants pay for all minor repairs up to and inclluding $100. It avoids the chronic complainer. But I also make sure and include that they must report ALL repairs and if anything gets worst due to negligence, I make my tenant responsible for the full repair.
D
Doug K
said
almost 15 years ago
I think I used the wrong word, warped. It is if someone has hung "something" heavy on the door and pulled it out of the hinge or socket. Hinge is the wrong word as well. It worked now it does not. The top part of the door is now sprung from where it was sitting incased in something. It has not sprung completly out of its containment place. Because it has been pulled partly out it is now warped because its not longer sitting straight in its slot.
Login
to post a comment
More topics in
General Property Management
Covid-19
Renter paid Initial lease payment but never ez signed
How to Utilize The PayStub?
SHOULD BOTH NAMES BE ON LSE IF TENANT AND GIRLFRIEND BOTH LIVE THERE
PA Landlords
transfering leases on a sale.
Credit Checks
Upset tenents.
Month to month rent increase
Apartment Hotel question
ezLandlord, Inc. 22228 St. Barts Lane Estero, FL 33928
BECOME A MEMBER
-
DOCUMENTS
-
TENANT SCREENING
-
RENT PAYMENT
-
PRICING
-
RESOURCES