|
Support Center
Home
FAQ
Forums
Tickets
Return to ezLandlordForms
Enter your search term here...
Search
New support ticket
Check ticket status
1-877-367-6771
Start a new topic
Discussions
ezLandlord Questions and Answers
General Property Management
Security Deposit Deduction Question
m
Michelle T
started a topic
over 15 years ago
I did my final move out walk through with my tenant last night and the issue is that upon locking the front door, the deadbolt wasn't working properly anymore. The tenant said that it has always been like that since day one yet she never once reported that it's not working. I told her that she should have said something, but she said that she was doing me a favor by not telling me because I wouldn't have to come to fix it. I told her that she wasn't doing me any favors. She said that she didn't want to complain. She also said that the previous bigger apartments that she stayed at always took a long time to fix anything. I reminded her that anytime she had a problem we always came to inspect and fix. There was never a time when we ever made her wait for more than 3 days. I told her that we might have to fix it and if we can't we'll have to replace it, for which we will have to deduct it from her security deposit. She didn't like that. Am I wrong to charge her?
2 Comments
Oldest First
Popular
Newest First
Sorted by
Oldest First
D
Donna
said
over 15 years ago
You can charge her if you want. I would probably look at how she was as a tenant? Did she pay her rent on time? If so, If the answers are yes and it was me, I would not charge her.
K
Kj B
said
about 15 years ago
Did you do an initial tenant walk through at the time of signing the lease? If so, and the deadbolt was not mentioned, she is liable.
Login
to post a comment
More topics in
General Property Management
Covid-19
Renter paid Initial lease payment but never ez signed
How to Utilize The PayStub?
SHOULD BOTH NAMES BE ON LSE IF TENANT AND GIRLFRIEND BOTH LIVE THERE
PA Landlords
transfering leases on a sale.
Credit Checks
Upset tenents.
Month to month rent increase
Apartment Hotel question
ezLandlord, Inc. 22228 St. Barts Lane Estero, FL 33928
BECOME A MEMBER
-
DOCUMENTS
-
TENANT SCREENING
-
RENT PAYMENT
-
PRICING
-
RESOURCES